Privacy policy
Privacy Policy
Last updated: August 2026
At Senalya™, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, place an order, or communicate with us.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you interact with our website, we may collect the following information:
Personal Information
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information (processed securely by our payment providers)
Order Information
- Products purchased
- Order history
- Shipping details
- Payment status
Device Information
We automatically collect certain information about your device, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on our website
This information helps us improve your shopping experience and protect against fraud.
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Deliver your purchases
- Send order confirmations and shipping updates
- Respond to customer service inquiries
- Improve our website and services
- Prevent fraudulent transactions
- Comply with legal obligations
- Send promotional emails (only if you have opted in)
Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Personalize your shopping experience
- Measure advertising performance
You may disable cookies through your browser settings, although some website features may not function properly.
Sharing Your Information
We only share your information when necessary to operate our business.
This may include:
- Shopify
- Payment processors
- Shipping carriers
- Fraud prevention providers
- Analytics providers
- Marketing platforms
We never sell your personal information to third parties.
Payment Security
All payments are processed securely through trusted third-party payment providers.
Senalya™ never stores your complete credit card information.
Marketing Communications
If you subscribe to our mailing list, we may occasionally send promotional emails, product updates, and special offers.
You may unsubscribe at any time by clicking the "Unsubscribe" link included in every email.
Data Retention
We retain your information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Meet legal and accounting obligations
- Resolve disputes
- Prevent fraud
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Receive a copy of your personal information
- Object to certain processing activities
- Withdraw consent for marketing communications
To exercise any of these rights, please contact us.
Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of external websites.
We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us immediately.
Data Security
We use industry-standard security measures designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although no online transmission can be guaranteed to be completely secure, we continuously work to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Senalya™ Customer Support